Need help?
Frequently Asked Questions
We offer free delivery for UK orders over £150. All shipping information can be found on the 'delivery information' page.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Please kindly note you are responsible for paying customs, duties and taxes if you are ordering from outside of the UK.
If, for whatever reason, you refuse or fail to pay the customs fee and the parcel is returned to us, a shipping and handling fee of £15 will be deducted from your refund as well as the customs, duties and taxes in the event we have to pay those for you.
If you’re unsure whether you’ll be subject to customs fees, we recommend contacting your local customs office for more information before placing your order.
It’s simple - once your order has been shipped, you’ll receive an email containing your tracking information. You can then input this information into the respective courier’s website to track its progress.
In the rare case that your tracking information is missing from your shipping confirmation email, please contact us and we will be happy to assist you.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Please contact us and we will look into this for you.
Please see the 'returns and refunds' page below.
Yes, we understand that it is sometimes hard to know what size you may be and what style is best for you when shopping online. Therefore, we offer one free exchange. Please send us an email at info@wherk.co.uk and we can arrange this for you.
We love working with other brands, businesses and individuals. If you have any ideas that you would like to work with us on, please contact us on info@wherk.co.uk. We would love to hear from you!
You can contact us through our contact page! We will be happy to assist you.

